Frequently
Asked

Add what you want to your cart, head to checkout, and enter your shipping and payment details. You’ll get a confirmation email as soon as it goes through.

We accept major debit and credit cards along with PayPal. Your exact options will show up at checkout.

Yes, within 24 hours of ordering — email us with your order number before that window closes. Once it’s gone into production or shipping, we can’t make changes.

Prices shown at checkout are in your selected currency. For orders shipped outside our home market, customs duties or import taxes may apply on arrival, set by your local authorities — see our Shipping Policy for details.

Orders are processed within 7 business days, then typically take 12–15 days in transit depending on your destination and shipping method. Full details are on our Shipping Policy page.

Yes — we ship worldwide, including the EU, UK and US.

You’ll get a tracking link by email as soon as your order ships. You can also use our Track Your Order page any time.

Check with your local post office or building reception first — that’s where most “missing” parcels turn up. Still nothing? Contact us with your order number and we’ll look into it.

15 days from delivery, as long as the item is unworn, unwashed, and still has its tags — see our Return & Exchange Policy for the full breakdown.

5–7 business days after your return is approved, sent back to your original payment method.

We don’t process direct exchanges. The fastest fix is returning the item for a refund and placing a new order for what you actually want.

Email us with your order number and a couple of photos as soon as you spot it. Once verified, we’ll refund the item’s price, minus the original $30 USD shipping fee.

Refunds for damaged or missing items don’t carry a fee. Where we approve a refund outside of that at our discretion, a 7.99% restocking fee applies.

Check the size guide on each product page before ordering — chest, length and sleeve measurements are listed there. We can’t accept returns for sizing once an item’s been worn, so it’s worth double-checking first.

Cold wash, inside-out, and skip the high heat on the dryer — that keeps prints and embroidery looking sharp for longer.

We try to photograph everything accurately, but colors can vary a little depending on your screen, and small fabric or print variations are normal in apparel.

No, guest checkout is available. Creating an account just makes it easier to track orders and see your order history.

Email support@minustwocargostore.com or use our Contact Us page — we usually reply within 1–2 business days.

Use the tracking link from your shipping confirmation email, or visit our Track Your Order page directly.