Privacy
Policy

Minus Two Cargo (“we,” “us,” “our”) operates the website minustwocargostore.com, selling streetwear including cargo pants, hoodies, t-shirts, tracksuits, jeans, shorts, beanies and gloves.

This Privacy Policy explains what personal information we collect when you visit or shop with us, why we collect it, who we share it with, and the rights you have over it.

Information you give us directly

• Account details — name, email address and password, if you create an account
• Order details — billing address, shipping address, phone number, and payment confirmation, when you check out
• Anything you send our support team — messages, emails, or order-related questions
• Your email address, if you sign up for our newsletter

Information collected automatically

• Device & browser details — IP address, browser type, operating system, device identifiers
• Usage data — pages you visit, time spent on the Site, items viewed or added to your cart, and the page that referred you here
• General location, estimated from your IP address
• Cookies and similar tracking technology — see Section 4 for the full breakdown

Payment information

We don’t store your full card number on our servers. Payments are handled by a PCI-DSS compliant payment processor, and we only retain the last four digits of your card and your billing address, for order verification.

• To process and fulfill your orders, and send confirmations and shipping updates
• To manage your account and provide customer support
• To process payments and help prevent fraudulent transactions
• To send marketing emails or promotions — only with your consent
• To improve the Site and our products, using aggregated analytics
• To comply with legal obligations and enforce our Terms & Conditions
• To personalize your shopping experience and product recommendations

We use cookies and similar tools to keep the Site working, understand how it’s used, and show you more relevant ads. Here’s a breakdown:

You can control or block cookies through your browser settings — keep in mind that turning off essential cookies may stop checkout from working properly. For advertising cookies specifically, you can also opt out directly through the tools below.

We share the minimum necessary information with the partners who help us run the Site and deliver your order. We never sell your personal information to anyone.

• Order records — kept for around 7 years, mainly for accounting and tax purposes
• Account information — kept until you delete your account, plus a short recovery window
• Marketing email list — kept until you unsubscribe, or after a long stretch of inactivity
• Support conversations — kept for around 2 years after your last message to us
• Analytics data — kept on our analytics provider’s standard retention window (commonly 26 months)

Once the relevant period is up, data is securely deleted or anonymized.

Our business is based in [Insert country]. If you’re shopping from the EU, UK, or elsewhere with different data-protection laws, your information may be processed in that country.

Where data crosses borders like this, we rely on recognized legal safeguards — such as Standard Contractual Clauses — to keep it protected to an equivalent standard, regardless of where it’s processed.

• Checkout and account pages are encrypted with SSL/TLS
• We don’t store full card details — that’s handled by our PCI-DSS compliant payment processor
• Access to personal data is limited to staff who genuinely need it to do their job
• Account passwords are hashed and never stored in plain text

No method of transmitting or storing data online is ever 100% secure, so while we take reasonable steps to protect your information, we can’t guarantee absolute security. If a breach were ever to affect your rights, we’d notify you and the relevant authorities as required by law.

If you’re based in the EU or UK, you have the following rights over your personal data under GDPR / UK GDPR:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct anything inaccurate or incomplete
• Erasure — ask us to delete your personal data (the “right to be forgotten”)
• Restriction — ask us to limit how we process your data
• Objection — object to processing based on legitimate interest or direct marketing
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — withdraw consent at any time, where processing is based on it
• Complain — lodge a complaint with your local data protection authority

To use any of these, email support@minustwocargostore.com. We’ll respond within 30 days, and may ask you to verify your identity first.

If you’re a California resident, the CCPA (as amended by the CPRA) gives you these rights:

• Right to know — what personal information we collect, use, and disclose about you
• Right to delete — personal information we’ve collected from you, subject to a few exceptions
• Right to correct — inaccurate personal information we hold about you
• Right to opt out of sale or sharing — we don’t sell your data, but advertising cookies like Meta Pixel or Google Ads may count as “sharing” under CCPA; you can opt out via the cookie controls in Section 4
• Right to limit use of sensitive information
• Right to non-discrimination — for exercising any of the above

To submit a CCPA request, email support@minustwocargostore.com. We’ll verify your identity and respond within 45 days (extendable by a further 45 when reasonably necessary).

The Site isn’t directed at children, and we don’t knowingly collect personal information from anyone under 16. If you’re a parent or guardian and believe your child has given us personal data, contact us and we’ll remove it promptly.

With your consent, we may send you emails about new drops, offers, and updates.

• Opting in — happens when you subscribe through our newsletter form, or tick the marketing box at checkout
• Opting out — click “unsubscribe” in any marketing email, or email us directly, any time
• Transactional emails — order confirmations, shipping updates and similar messages will keep coming even after you unsubscribe from marketing, since they’re not promotional

Unsubscribe requests are usually processed within 10 business days.

We may update this policy from time to time to reflect changes to our practices, the tools we use, or the law. The “Last updated” date at the top of this page always reflects the current version — we’d encourage checking back occasionally if you shop with us regularly.

Questions, comments, or a request about your data? Email support@minustwocargostore.com.

If you’re in the EU or UK and aren’t happy with how we’ve handled your request, you also have the right to lodge a complaint with your local data protection authority.