MINUS TWO CARGO
Shipping
Policy
How long your order takes to leave our hands, how long it takes to reach you, and what to do if something looks off along the way.
LAST UPDATED — 16 June 2026 · Applies to all orders placed through minustwocargostore.com.
Processing time
Please allow up to 7 business days for us to prepare your order before it ships. That’s the time our team needs to pick, pack, and hand your order to the courier — it’s separate from the transit time below, and doesn’t include weekends or public holidays.
Shipping costs
Shipping costs depend on your destination, and the size and weight of your order. Add everything to your cart and head to checkout — your exact shipping cost shows up automatically once you enter your address, before you pay anything.
Delivery estimates
Once your order leaves our warehouse, standard transit typically takes 12 to 15 days, depending on your country and the shipping method chosen at checkout.
We ship worldwide from a number of different warehouses, so transit time can vary a little by region. Delivery estimates can also run longer during major holiday periods — we’ll flag this on the Site whenever it applies.
Tracking your order
You’ll get a shipping confirmation email with a tracking number as soon as your order is on its way, which you can use to follow it right up to your door.
If tracking shows your order as delivered but it hasn’t reached you, check with your local post office or building reception first — that’s where most “missing” parcels turn up.
Wrong size delivered
If we made a mistake and shipped you the wrong size, email support@minustwocargostore.com with three photos of the item — chest, length, and sleeve — so we can confirm the error. Once verified, we’ll send the correct size at no extra cost to you.
International orders & customs
We ship to the EU, UK, US, and beyond. Depending on where you’re ordering from, your parcel may be subject to customs duties, import taxes, or handling fees charged by your local authorities on arrival. These aren’t included in our shipping cost, and are your responsibility to cover.
Lost or delayed parcels
Delays can happen once a parcel is with the courier — weather, customs checks, and peak-season volume are the most common causes. If your tracking hasn’t updated in a while, contact us with your order number and we’ll look into it with the carrier on your behalf.
Contact us
Questions about a delivery? Email support@minustwocargostore.com with your order number, or track your order directly below.